Most orders are dispatched on the same day during business hours.

Delivery Fees:

• GoGoVan: Quoted separately based on delivery area, quantity, and volume of goods
• SF Express / JD Express: Calculated based on weight and dimensions of goods
• In-store Pickup: Free shipping
  

We accept Cash, Octopus, FPS, Bank Transfer, and PayPal.

For PayPal payments under HK$1,000, a HK$15 handling fee will be charged.

If an item shows "Out of Stock," please contact us via WhatsApp at 6367 1839 or call 2793 3984 to inquire about the estimated restock time.

To modify your delivery address or item quantity, please contact us via WhatsApp as soon as possible before your order is shipped.

Once an order has been shipped or dispatched, no changes can be made.

All products are non-returnable, non-exchangeable, and non-refundable, except in cases of incorrect items being dispatched or damage upon receipt.

If you receive an incorrect or damaged item, please contact us via WhatsApp within 3 working days of receipt, providing your order number and photos of the item for follow-up.

Returned or exchanged items must be in new, unused condition with complete packaging; unconfirmed return or exchange requests will not be processed.