How to Order & Pay
Welcome to shop on our website. Below are details regarding online ordering, payment confirmation, and delivery charges. Please read carefully before submitting your order; if you have any questions, feel free to contact us via WhatsApp.
1. How to Order
After selecting the desired product, size, specifications, and quantity, add them to your cart and review your order. Proceed to checkout, fill in the correct contact information, choose your pick-up or delivery method and payment method, read and agree to the "Terms and Conditions", and then submit your order.
2. Order Confirmation Process
After submitting your order, the system will automatically send an order confirmation notification, indicating that we have received your order. The order will not be officially confirmed until we verify stock, product information, and payment records. If the product is out of stock, information is incorrect, or other arrangements are needed, we will contact you as soon as possible.
3. FPS, Bank Transfer, and Octopus Card
We accept FPS (Faster Payment System), bank transfers, and Octopus payments. Please select your preferred method at checkout and follow the instructions on the page to complete your payment.
FPS details:
FPS ID: 4531588
FPS Phone: 6367 1839
Account Name: Lick Sang Industrial Company
Bank Transfer details:
Bank: Bank of China (Hong Kong)
Account Number: 012-814-2-0099515
Account Name: LICK SANG INDUSTRIAL COMPANY
4. Cash payment is for in-store pickup at Yau Tong branch only.
Cash payment is only applicable for self-pickup orders at our Yau Tong store, and not for GoGoX, SF Express, or JD Logistics deliveries. Please wait for our notification that your order is ready before proceeding to the store for payment and pickup.
Store address: Unit D, 4/F, Block 3, Yau Tong Industrial Building, 2 Sze Shan Street, Yau Tong, Kowloon, Hong Kong.
5. GoGoX shipping fee to be confirmed separately
When selecting GoGoX same-day delivery, the checkout amount displayed on the website only includes the cost of the goods and does not include shipping fees.
Actual shipping fees will be confirmed separately based on the delivery address, quantity, size, weight, required vehicle, and real-time charges of the logistics platform. Basic service only includes general ground-level pick-up/drop-off, and does not include parking, stairs, moving, waiting, or other additional services.
6. SF Express/JD Logistics freight collect
When selecting SF Express or JD Express, the checkout amount displayed on the website only includes the product cost and does not include shipping fees. Unless otherwise agreed, shipping fees are paid by the recipient directly to the logistics company upon delivery.
After payment confirmation, delivery is generally expected within 2 to 3 business days; actual delivery time depends on the logistics company's delivery schedule, recipient's region, and package size.
7. How do I provide proof of payment after making a payment?
After completing your FPS, bank transfer, or Octopus payment, please take a screenshot of the payment record clearly showing the payment amount, date, and transaction details. Send it via WhatsApp to +852 6367 1839, along with your order number.
To protect your personal information, please obscure unnecessary bank account balances, full account numbers, or other sensitive data. Once we verify your payment, we will confirm your order and begin preparing the goods.